BookMyDeco ("we", "us", "our") is a balloon and party decoration service operating in Chandigarh, Panchkula, Mohali and surrounding areas in the Chandigarh Tricity region. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website www.bookmydeco.in or contact us via phone or WhatsApp to book our services.
By using our website or contacting us, you agree to the practices described in this policy. Please read it carefully.
We collect the following types of information:
We do not collect payment card numbers or banking information. All payments are handled in cash or via UPI — no card data passes through our systems.
We use the information we collect for the following purposes:
We do not use your information for any automated decision-making or profiling.
BookMyDeco uses WhatsApp as its primary communication channel. When you message us on WhatsApp, your messages, name and contact number are visible to our team and stored in our WhatsApp Business account. We use this information solely to respond to your booking enquiries and manage your order.
We may send you service-related messages — booking confirmations, arrival timing, follow-up after service — via WhatsApp. You can opt out at any time by informing us directly.
We do not sell, rent or trade your personal information to any third party. We may share your information in limited circumstances:
We retain your contact and booking information for as long as necessary to provide our services and comply with our legal obligations — typically up to 2 years from your last booking. After this period, your data is deleted or anonymised.
You may request deletion of your data at any time by contacting us (see Section 9).
Our website may use cookies — small text files stored on your device — to understand how visitors use the site. These are used for analytics purposes only (understanding traffic, page visits, popular content) and do not track you across other websites.
You can disable cookies in your browser settings. Disabling cookies will not affect your ability to use our services, as bookings are made via phone or WhatsApp.
We take reasonable precautions to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of data transmitted to us online, but we are committed to protecting your information using industry-standard practices.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
You have the right to:
To exercise any of these rights, contact us at Book Your Decoration or WhatsApp us at .
Our website may contain links to external websites (such as WhatsApp, Google Maps). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before sharing any personal information.
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website or services after changes are made constitutes your acceptance of the updated policy.
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us: